In February, we kicked off a new training program to help incoming TPA and Broker vendors learn about the industry and get a better understanding of how things work from the MGU perspective.
Our goal in offering this free program is to help businesses become strong producers and work as seamlessly as possible with industry carriers and MGUs like us.
Our first attendees were Austin Urkiel and Wendy Tirrell from Consolidated Health Plans (CHP) in Springfield, Mass.
– Austin comes to his role as a CHP sales coordinator as a recent college graduate who had yet to see the underwriting process in action. He said his goal was to “better understand what information and data I should target from the groups we’re quoting to give us the best opportunity to win a case and how that information is used.”
– Wendy, an account manager who’s worked on the Underwriting side for over 12 years, mostly on fully insured rating, was curious about the differences in her new role, which involves pricing self-funded business.
ASG Vice President Mike Holland led Stop Loss 101 training in our Portland, Maine headquarters in February.
We covered a ton of info over the course of two days! Following an overview of self-funding, our Underwriting team walked Austin and Wendy through the basics of Stop-Loss (including how Specific Stop-Loss differs from Aggregate, and how they work together). We also covered the purpose and requirements of disclosures, how our in-house RN offers TPAs a great resource, and the ins and outs of the application process.
This was followed by information about the interaction between plan documents and policies. We wrapped up with a presentation about how reporting and submissions work on the Claims side.
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For our part, we loved talking shop and comparing notes on what we’re each seeing in the business. Both of our attendees came ready with questions about industry trends (such as Level Funding and ELAP/Reference-Based Pricing) and were fantastic first-time “students” of Stop Loss 101!
If your organization is interested in participating in our free training program, please drop us an e-mail at firstname.lastname@example.org for more details.